SOTI in the News

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From Start-up to Scale-up: SOTI Celebrates 1000 Employees Worldwide

Canadian tech scale-up fuelled by focus on sustainable growth, continuous innovation and investment in local talent

SOTI President and CEO Carl Rodrigues is joined by City of Mississauga Mayor Bonnie Crombie alongside company mascot, “Uno,” as SOTI employees celebrate reaching 1000 employees worldwide.

Mississauga, ON – July 15, 2019 – SOTI, the world’s most trusted provider of enterprise mobility and IoT management solutions, today announces it has grown to 1000 employees worldwide. SOTI is committed to fostering homegrown tech talent and continuing its long-term growth trajectory with the SOTI ONE Platform.

Fuelled by purely organic growth with no venture capital funding or outside investments, SOTI recently celebrated an unprecedented 99 consecutive quarters of profitability. “At SOTI, we excel by charting our own path. We believe in challenging the status quo and working to consistently exceed the expectations of our customers with advanced solutions designed to address their toughest mobility challenges. SOTI’s thousandth employee milestone is significant as it recognizes where we started, and our commitment to continuous expansion globally in this next chapter of our history,” says Carl Rodrigues, President and CEO, SOTI Inc.

A corporate culture focused on growth and professional development
SOTI’s growth stems from the belief that each employee makes an impact. Employees are encouraged to share fresh perspectives and bring new ideas to their roles each day, while working with cutting-edge technologies. SOTI employees also give back to their local communities through team events that support environmental causes and not-for-profit organizations. From SOTI’s humble origins to its industry-leading position today, the company works to nurture a culture that emphasizes personal growth, continuous innovation and fun.

A proudly Canadian tech company with global impact
SOTI is uniquely positioned for lasting, profitable growth globally. In the past year, company revenues grew by over 35%, with SOTI helping more than 17,000 enterprise customers across 174 countries manage and secure millions of mobile devices worldwide. The SOTI ONE Platform is key to the company’s global growth, with worldwide customer adoption and partner growth a major catalyst for its expansion.

SOTI has built a strong ecosystem of over 4,000 partners that provide joint business value and collectively share in the drive towards innovation with the SOTI ONE Platform. SOTI works closely with the world’s leading hardware and software companies, including: Samsung, Google, Zebra, Panasonic, Honeywell, SATO, Amazon, Microsoft, HP and more. These partnerships enhance customer adoption globally by optimizing the integration between products and solutions designed for business-critical mobility and IoT projects.

SOTI is hiring worldwide. Visit the SOTI Careers website and be a part of something big.

About SOTI Inc.
SOTI is the world’s most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

SOTI, a global billion-dollar scale-up invests in Gothenburg

SOTI, the world’s leading provider of mobility and IoT solutions, has expanded its operations to the Nordic region and the Netherlands, with new offices opening in Gothenburg, Sweden. The privately-owned, Canadian-based company is valued at over $1 billion, and has considered the Nordic countries, and Sweden in particular, as an attractive market in which to invest. The opening of a new Gothenburg office marks the company’s commitment to bringing new jobs and innovation to the region 

As SOTI’s Nordic Director for the past five years, Stefan Spendrup will continue to spearhead the company’s efforts in Sweden, the Nordic countries and the Netherlands. The recently registered Gothenburg office has grown with concentrated efforts to recruit new talent. SOTI is a leading innovator in mobile technology focused on Enterprise Mobility Management (EMM) and Diagnostic Help Desk tools designed to remotely troubleshoot and resolve the toughest mobility challenges.

“It is very exciting that SOTI is focused on building its presence in the Swedish and Nordic markets. This further solidifies Sweden’s presence as an attractive country for successful global scale-up companies and large multinationals to invest in,” says Spendrup.

SOTI, which began in 1995 as a one-man company founded by Carl Rodrigues, President & CEO, has grown rapidly to include over 1000 employees across 10 offices worldwide. Demonstrating 98 consecutive quarters of profitability, the company has a clear vision and is committed to establishing long-term growth and innovation worldwide.

“SOTI considers Sweden and the Nordic region as key markets for the company’s global expansion. We are fortunate to be part of a very liberal tech culture that welcomes new ideas, solutions and perspectives. Thankfully, this kind of innovative thinking is the lifeblood of what SOTI stands for. SOTI provides innovative solutions for the toughest mobility challenges which is an effort we will continue to drive in Sweden and the Nordic countries,” says Spendrup.

Swedes are early adopters of technology
Sweden, and the Nordic countries in general, are at the forefront of digital transformation. With the legendary brand recognition and market presence of Ericsson and Nokia, Swedes are renowned for being early adopters of mobile technology.

“Digitalization and mobility are transforming industries across Sweden, not only for commerce but across all sectors. Today’s employees place a high value on workplaces that provide flexibility and allow them to be mobile, while also encouraging productivity. So it’s not simply about attracting the right employees, they also have to love where they work and how they are able to carry out that work on a daily basis,” says Spendrup.

The Nordic region and the Netherlands has been one of SOTI’s fastest growing regions for several years. Across the region, the number of mobile devices being used has exploded, and therefore also the need to manage and secure these devices in the workplace. For example, mobile devices such as self-scanning systems, and self-service checkouts are ubiquitous in Swedish commerce.

“Digitalization in commerce extends across the entire supply chain, from warehouse and logistics, through to transport, in-store and e-commerce environments. Companies today must innovate to remain at the forefront of mobile adoption, or run the risk of losing their business to a savvy competitor,” says Spendrup.

Strong global growth
SOTI has not only grown in the Nordic countries and the Netherlands, but is expanding its business globally, which makes the Swedish investment even more significant. In fact, last year the company grew by over 40 percent. Globally, SOTI helps more than 17,000 customers in 170 countries worldwide manage and secure over 20,000,000 mobile devices.

Global player with local investment
With its homegrown Canadian heritage and global footprint, SOTI takes pride in investing in local initiatives and recently became a gold sponsor for the Frölunda Indians, a Swedish professional ice hockey club based in Gothenburg.

“As a Canadian company, SOTI has many employees who love ice hockey, and for us Swedes, Frölunda was an obvious choice to support. It is a partnership that strengthens both of us, and will be fun and inspiring to see what we can create together,” says Spendrup.

June 6, 2019 – U.S. Consumer Survey: Physicians Using Mobile Apps Seen as a Major Differentiator Amongst U.S. Patients

New SOTI Survey Finds Patients More Likely to Visit Their Doctor by Booking Appointments Using Mobile Technology

New York, NY – June 6, 2019 – With the number of mobile phone users reaching 4.8 billion worldwide, today’s consumers use their mobile devices for nearly everything. From personal banking to trip planning, consumers are provided with quick and easy access to apps for completing life’s most critical tasks. However, similar access to healthcare services has been lacking. For healthcare providers to make a more meaningful connection with patients, the implementation of mobile apps that meet consumer needs is crucial.

According to a new survey conducted by SOTI – the world’s most trusted provider of mobile and IoT device management solutions – more than half of U.S. physicians (57%), offer their patients a mobile app to schedule appointments, access personal healthcare information, view lab results and more.

While these mobile apps provide patients with speed and convenience at their fingertips, for healthcare providers, the most beneficial aspect of these mobile apps is that nearly half (46%) of all patients are more likely to schedule follow-up visits, leading to healthier patients, more revenue and earlier detection of diseases like cancer and heart disease. In fact, the World Health Organization (WHO) cites early detection as key for successful treatment and survival, making regular doctor’s visits all the more important for patients and physicians alike.

“For years, physicians have struggled to ensure that their patients followed their prescribed medical guidance and scheduled follow-up appointments. Neglecting to follow up on appointments can be detrimental to patients’ health,” said Ryan Webber, Vice President of Enterprise Mobility, SOTI. “At SOTI, we find that in order to keep pace with changing consumer expectations and enhance the patient experience, physicians must innovate by integrating mobile technology into their practice. For example, providing access to tablets at the reception desk for patient sign-in and apps for scheduling appointments and other key functions. Mobile technology is increasingly becoming ‘business-critical’ for the healthcare community.”

Physician Mobile Apps Offer Patients 24/7 Access and Convenience
SOTI’s consumer survey, which looked at patients across the U.S. and their mobile app usage, found that a staggering 75% of patients indicated that physicians who integrate mobile technology within their practice provide a faster and more convenient healthcare experience. In addition, the survey results revealed:

  • 54% of patients believe physicians who leverage mobile technology cut down on physician wait times
  • 57% of respondents say they prefer to communicate with physicians and office staff through mobile apps vs. calling the doctor’s office directly

Furthermore, when consumers were surveyed on what they use mobile apps for, the top three functions included:

  • Scheduling appointments (70%)
  • Viewing lab results (52%)
  • Requesting prescriptions (40%)

Mobile App Adoption Still Has Barriers
While mobile technology is helping to reduce administrative tasks and streamline correspondence between patients and physicians, patients still value face time with their doctors, with 67% of respondents preferring in-office visits over telehealth services.

The survey also revealed that mobile security is a top concern for patients. SOTI found that 40% of patients are very concerned about the potential for data breaches, while 43% are somewhat concerned. Overwhelmingly, nearly 80% of patients believe that the onus should be on physicians to protect their confidential healthcare data.

Webber continued, “Healthcare providers need to invest in platforms that provide an integrated mobile experience – from the ability to easily and cost-effectively build patient-facing mobile apps and streamline processes, to reassuring patients that their personal healthcare information is safe and secure.”

“This survey reinforces the fact that mobility is modernizing patient experiences and enabling the future of healthcare,” Webber adds. “There are endless possibilities to leverage a diverse range of mobile and IoT devices to reinvent healthcare and improve patient follow-up rates, reduce physician wait times and enable a faster and more efficient experience for patients.”

Methodology:
SOTI surveyed 552 consumers in the U.S. ranging from 18 to 60 years old. The survey was conducted in April 2019 via Survey Monkey.

A “mobile-first” strategy and full visibility into the supply chain increases efficiency, sales and customer satisfaction

An integrated Enterprise Mobility Management (EMM) solution is critical

Melbourne, Australia – May 21, 2019 – A recent VDC Research survey conducted by SOTI, the world’s most trusted provider of mobile and IoT device management solutions, has revealed that while an increasing number of supply chain companies see the value of investing in mobility, many are missing out on the full business benefits these mobility solutions can deliver.

The research found that improving workforce productivity (36%) is the leading driver of investments in business-critical mobility, while increasing revenue (29%), improving real-time decision making (27%) and differentiating competitively (26%) were other motivators.

“Supply chain businesses understand that investing in mobile technology is the way forward for the industry,” said Michael Dyson, Managing Director Australia and New Zealand, SOTI. “But many businesses are failing to fully leverage the many advantages of mobility. Equipping workers with mobile devices and access to critical enterprise content, applications and real-time remote support, streamlines operations, boosts productivity and improves customer satisfaction.”

The research also revealed that only one in five respondents claimed to have complete visibility into their business-critical mobility solutions, limiting their ability to quickly diagnose and fix issues. Across the supply chain, this can have an impact on dispatching, customer relationship management, asset management, mobile point of sale (mPOS) and warehouse management. For transportation and logistics companies, adopting a mobile-first strategy can improve workforce performance efficiencies, increase sales, improve decision making speed and scale, and ultimately, a company’s competitive advantage.

Moreover, the research found that when mobility solutions fail, they have a big impact on workflows and contribute to sharp drops in productivity. According to respondents, the top three leading causes of mobile failure that contribute to workflow disruption include network/connectivity issues (49%), application performance (41%) and battery life (37%). With each incidence of failure, workers lose over a hundred minutes of productivity, which can cause a ripple effect throughout an organisation as others who depend on the outcome are impacted.

“Because mobility for transportation and logistics companies is business-critical, they cannot afford this loss in productivity. This is why it is crucial that they have the right Enterprise Mobility Management (EMM) solution in place,” said Michael. “Given the critical nature of mobile solutions for many organisations today, providing support staff with real-time visibility into the performance characteristics of these solutions, and the tools to expeditiously address problems, substantially reduces the disruption caused by poorly performing solutions.”

Additionally, key findings of the VDC Research found that the use of EMM solutions vastly reduced the overhead support required for business-critical mobility solutions. Key performance indicators such as ability to remotely diagnose and fix issues, reduction of NFF (no fault found) and time required to fix issues, are all enhanced.

“The key to minimising the impact of failure of business-critical mobile solutions is the visibility and ability to remotely manage mobile solutions which companies like SOTI provide. If businesses want to make the most of mobile technology within the transportation and logistics industry, they need to ensure their mobility investments include an integrated mobility management platform as well,” said Dyson.

Choosing the right partner is critical, as a mobile-first technology platform which includes EMM can reduce the cost and complexity of managing and securing mobile deployments while delivering the level of service required for business-critical deployments. One of the obvious challenges for many organisations, beyond technical or funding concerns, is the lack of internal resources to fully support their mobility initiatives.

Moving beyond traditional EMM solutions, the SOTI ONE Platform enables seamless integration to support a company’s mobility strategy, improving worker productivity and customer engagement while allowing companies to build apps faster, and more cost-effectively. For companies who view mobility as critical to their business’ success, the SOTI ONE Platform is an innovative solution that reduces the cost, complexity and downtime of business-critical mobility while securing and managing mobile devices and IoT endpoints.

Australian Retailers Shift to Mobile Technology to Drive Sales

Study highlights investments in more in-store technology to meet customer expectations, improve productivity but most retailers not adopting mobile properly

Melbourne, Australia – April 17, 2019 — New research has revealed that when it comes to investing in technology, 39.1% of retailers say increasing sales and generating more in-store revenue are top priorities for their business.

The study, conducted by VDC Research for SOTI Inc., the world’s most trusted provider of mobile and IoT management solutions, also highlighted that 34.8% of retailers adopt technology to help improve productivity.

“Many retailers are deploying new technologies to help drive worker efficiencies and support sales teams. This is a positive trend where the role of mobile devices in retail operations is not only about supporting worker transactions, but also engaging customers,” said Michael Dyson, Managing Director, Australia and New Zealand, SOTI. “Retailers want their next-generation mobile devices to play customer videos, support promotions, browse the web, place online orders and more.”

“The use of mobile point-of-sale (mPOS) devices in-store allows store associates to provide customers with a better retail experience, which leads to increased sales. For instance, the adoption of mPOS helps sales by allowing shoppers to avoid long lines at the cash register, which often results in customers not completing a purchase,” added Dyson.

To compete with e-commerce’s growing popularity, and as more customers use technology as part of their in-store shopping experience, more retail businesses are seeing the benefit of deploying mobile devices in their stores.

However, the study found that for retailers adopting mobile technology, many are not leveraging Enterprise Mobility Management (EMM) solutions to their fullest potential. In fact, only 1 in 5 retailers claim to have complete visibility into their mobile devices (comprised of phones, tablets, POS systems, scanners and other rugged Internet-connected hardware), and application usage. Additionally, the research found that the primary cause of mobile solution failure was network connectivity issues (49.3%), and for 36.5% of respondents, security and access control were also factors.

“Ensuring mobile devices are working effectively is business-critical for modern retail workflows. Just one dropped connection or poorly performing application per shift can translate into almost $20,000 in annual support and productivity loss costs per mobile worker. Additionally, the consequence of this downtime can result in up to a hundred minutes in lost productivity or 23% of a daily shift,” said Dyson.

“Retailers need to make the most of their mobility investments, by adopting management solutions that ensure device security to protect customer data, as well as reliable connectivity that supports both store associates and customers at all times.”

Workplace mobility has continued to rise over recent years, now representing more than 50% of the global workforce. As consumers increasingly expect a seamless shopping experience both online and in-store, retailers cannot afford to delay developing a mobile strategy to support devices becoming the norm in brick and mortar stores.

“With over half of the global workforce now mobile – representing 1.7 billion workers – mobile solutions are no longer a luxury but a necessity for many workers to perform their jobs,” said Dyson. “Equipping retail workers with mobile devices and access to critical enterprise content and applications is transforming retail businesses and driving higher levels of performance, productivity and customer service.”

About SOTI Inc.
SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. 

Airbus and SOTI simplify mobility management for first responders

Airbus manages smart devices flexibly for professionals working in secure communication environments

Elancourt – 5 March 2019 — Airbus and SOTI partnered up to provide first responders with the enterprise mobility management (EMM) technology needed to integrate smart devices in mission-critical networks. SOTI is a company that develops business mobility and Internet of Things solutions.

Public safety and first responder users worldwide need mobile application systems that can be integrated into any secure smart device within their existing IT and network environment. This prevents downtime for end users with smart mobile communication tools. In addition, this solution simplifies the overall device management lifecycle.

“Managing smart devices and applications for business-critical organisations or public safety is not really a straightforward matter. All aspects of mobility have to be secure since these organisations need to operate their systems in the most reliable way,” said Eric Davalo, Head of Strategic Development of Secure Land Communications at Airbus. “Our company contributes to these solutions with its strong knowledge of mission-critical technologies.”
Airbus has decided to collaborate with SOTI – the leading supplier of mobility and Internet of Things management – to leverage the company’s flagship EMM product, SOTI MobiControl. The secure and standardised technology supports Airbus products and helps end users stay compliant with their organisations’ security policies. For instance, when police officers use the Airbus collaboration solution Tactilon Agnet or the Tactilon Dabat, a Tetra radio and Android smartphone in one, they can immediately integrate them into their IT and communication environment.

“Airbus is an ideal partner thanks to its long-term experience in mission-critical communications and its strong customer relationship with that community. Together, we serve the public safety and first responder communities who rely on us to spare every second needed to protect lives. During mission-critical operations, downtime is not an option,” explained Carl Rodrigues, President & CEO at SOTI.

Airbus and SOTI offer an unmatched mission-critical solution of proven efficiency that reduces field downtime and IT costs. SOTI MobiControl makes remote and secure app management possible with the Tactilon Dabat and third-party SmarTWISP apps.

The SmarTWISP programme for app developers was created by Airbus in 2017. It has allowed dozens of app developers to cooperate with Airbus to offer an array of multimedia solutions for secure smart devices. The regularly updated Airbus App catalogue on the Secure Land Communications website gives an insight on what solutions have been created.

Airbus
Airbus is a global leader in aeronautics, space and related services. In 2018 it generated revenues of € 64 billion and employed a workforce of around 134,000. Airbus offers the most comprehensive range of passenger airliners. Airbus is also a European leader providing tanker, combat, transport and mission aircraft, as well as one of the world’s leading space companies. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions worldwide.

Secure Land Communications (www.securelandcommunications.com)
Secure Land Communications (SLC), an Airbus business unit, offers advanced communication and collaboration solutions enabling its customers to gather, process and deploy intelligence. Its portfolio is tailored to the needs of professionals from Public Safety and Transport, Utility and Industry (TUI). It includes infrastructures, devices, applications and services based on Tetra, Tetrapol and Broadband technologies. As the European leader and a key international player, SLC has customers in more than 80 countries and employs around 1,150 people in 17 countries.

Connected Retailer Survey: New SOTI Survey Reveals Canadian Consumers Prefer More Mobile Technology When Shopping Without Sacrificing Human Interaction

Connected Retailer Survey Shows Voice-Activated Shopping in Canada is still in its Infancy, but Demand is Increasing

Mississauga, Canada – February 12, 2019 — With numerous new apps and devices to make online shopping quick and easy, there has never been more pressure on brick and mortar retailers to bring the same convenience in-store. According to SOTI’s Connected Retailer Survey, Canadian consumers are demanding more in-store mobile technology and innovation for a convenient shopping experience without forfeiting human interaction. Additionally, Canadians who own in-home Virtual Assistants have already started using them for voice-activated shopping and majority of consumers have expressed their comfort in being offered new shipping methods, such as using drones and automated vehicles.

In-Store Mobile Technology

Through a survey that looked at Canadian consumers’ shopping habits both online and in-store, 64 per cent of respondents indicated retailers that utilize more mobile technology (both self-service and through sales associates) enable a faster shopping experience. While 62 per cent of Canadian consumers favour self-service technologies – such as kiosks, digital signage and self-checkout – to improve in-store shopping experience, 78 per cent of consumers are still in favour of arming sales associates with technology to improve their shopping experience.

“SOTI’s Connected Retailer Survey indicates that consumers want technology that provides them with a quicker and more convenient shopping experience without losing the human contact they find in stores,” said Ryan Webber, Director of Enterprise Mobility at SOTI. “In an era where mobility has endless possibilities, these results prove the critical role that mobile technology can play in enhancing a customer’s retail experience, and retailers need to start delivering on customer’s evolving expectations quickly and efficiently.”

Webber continued, “That opportunity is for retailers to invest in platforms that provide a holistic mobile experience – from building mobile apps, that are both customer- and sales associate-facing, managing critical processes like payment transactions, and being able to quickly troubleshoot devices on the floor to reduce downtime, and, ultimately, customer frustration.”

When it comes to supplying in-store sales associates with the right mobile solutions to improve speed and convenience while shopping, 75 per cent of Canadian consumers prefer handheld or fixed devices to check inventory availability and prices, and 34 per cent favour mobile devices to purchase inventory on the sales floor.

Voice-Activated Shopping/Virtual Assistants

Mobile apps are not the only competition brick and mortar stores face. This year, Amazon announced a record breaking number of its devices sold, with the Echo Dot smart speaker being one of its best sellers. Virtual Assistants like Amazon Alexa and Google Home have promised to change the way consumers shop, but according to SOTI’s survey, of the 31 per cent of Canadians who have an in-home Virtual Assistant, only 11 per cent have used it for voice-activated shopping. In comparison, 25 per cent of U.S. consumers with a Virtual Assistant have used it for voice-activated shopping.

“With companies like Facebook, Google and Amazon transforming how society uses technology backing Virtual Assistants, we are keeping a keen eye on how these voice-activated technologies can be used in-store by both consumers and associates,” said Webber. “With a relatively small penetration in Canada, retailers need to consider moving forward in this area. We suspect that as more consumers adopt using Virtual Assistants in their homes and workplaces, they will begin to shop more using voice-activated technology.”

Consumer Shipping Innovations

Mobile technology not only has the capability to transform where consumers buy, but it can also transform the methods in how they receive what they buy. Sixty-four per cent of Canadian consumers expressed that they would be comfortable with new shipping methods offered by retailers. While consumers are comfortable with in-home delivery (41.3 per cent) and delivery to trunk of car (41.3 per cent), they are becoming significantly more comfortable with retailers and transportation companies using drones (27.67 per cent) and autonomous vehicles (25.3 per cent).

Webber concluded, “While there has been a steady increase in the desire for new delivery options, few companies like Amazon are leading the pack in employing these methods. Mobile technology and IoT devices afford the opportunity to make these distribution methods a reality and we expect to see retailers adopt more modern solutions to meet consumers innovative demands.”

Methodology:

SOTI surveyed 506 consumers in Canada ranging from 18 to 60 years old. The survey was conducted during December 2018 via Survey Monkey.

About SOTI Inc.

SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. 

SOTI Builds on Partnership With Google™ Announcing SOTI MobiControl Validation In The Android Enterprise Recommended Program

SOTI MobiControl Plays a Vital Role in Enabling and Managing Android Features and Services

January 14, 2019 – Mississauga, CANADA: Today, Google announced that it has named SOTI MobiControl, as a validated solution in the Android Enterprise Recommended program. SOTI’s flagship Enterprise Mobility Management (EMM) solution, SOTI MobiControl, remotely supports and manages Android devices throughout the entire lifecycle through its SOTI Android+ technology.

More than 50 percent of smartphones used in businesses run Android. To help companies better manage and protect Android devices, Google launched its Android Enterprise Recommended program to validate EMM solutions with the most comprehensive technical solutions and with knowledgeable teams focused on modern Android security and management.

“We’re excited to recognize SOTI as part of the Android Enterprise Recommended for the Enterprise Mobility Management (EMM) program,” said David Still, Managing Director of Android Enterprise Business. “With this program, we set out to make it easy for customers to deploy, manage, and secure Android devices through validated EMM solutions that offer advanced enterprise features, and are backed by trained support and expertise. We are pleased SOTI has joined us in this effort to help customers take advantage of modern Android Enterprise management.”

“SOTI MobiControl’s validation as part of the Android Enterprise Recommended program confirms the company’s leadership in Android management,” said Larry Klimczyk, Vice-President, Strategic Alliances at SOTI. “Organizations depend on Android devices for business-critical operations. They require best-in-class security, quick, seamless device deployment, and cannot risk device/worker downtime. SOTI MobiControl delivers this to our clients around the world along with the endless opportunities to deliver solid guidance to help our customers build a strategy for successful long-term Android usage.”

SOTI MobiControl’s best in class Android Management, powered by Android+ provides consistent management of Android devices, regardless of device manufacturer and supports all device deployments. It offers key management capabilities that organizations typically require, including:

  • Enterprise provisioning/enrollment – Enrollment via NFC bump, typing in an EMM token (i.e. code), scanning QR codes, or via Android zero-touch enrollment.
  • Support for Bring Your Own Device (BYOD) deployments – Deploy work profiles that contain apps and account settings and ensure they are kept separate from personal apps and accounts.
  • Support for company-owned devices – Setup devices in the device owner mode of operation during their initial boot to support device-wide management settings and actions such as, factory reset.
  • Google Play integration – Silently push Google Play apps to devices without requiring the user to use their own Google account credentials or login to a Google work account with their Active Directory credentials.
  • Remote control – Remotely troubleshoot devices to resolve issues from anywhere and get them back up and running within minutes.
  • Scheduled app deployments – Avoid disruptions during critical periods of operation by scheduling the silent installation and updates of line of business (LOB) apps.
  • Real-time location services (RTLS) – Granular, location-based services for locating assets, and securing and updating apps and content based on location.
    *Google, Android, and Google Play Protect are trademarks of Google LLC.

To learn more about the SOTI MobiControl’s Android management capabilities, visit: https://soti.net/solutions/android-management.

About SOTI Inc.
SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

New Data Finds Poor Enterprise Mobility Connectivity and Performance Costs Companies $20,000 Per Year, Per Mobile Worker

Study Conducted on behalf of SOTI by VDC Research Looks at the State of Business-Critical Mobility Across Enterprises

December 6, 2018, Mississauga, CANADA Today, more than 50 per cent of the workforce (representing 1.7 billion workers) is mobile, relying on technology and mobile solutions to perform their everyday job functions. Many workers – such as nurses, first responders, field service technicians, or delivery drivers – depend on reliable mobile access in real-time to critical information at the point of interaction. Mobility is business-critical, and this reality has put more pressure on companies to find solutions that safeguard customer or asset data for remote workers while supporting productivity, reducing workforce downtime/failures and providing clear ROI (return on investment).

According to a new study commissioned by SOTI, the world’s most trusted provider of mobile and IoT management solutions, and conducted by VDC Research, access to increasingly powerful mobile and other internet-connected devices, intuitive and immersive applications and robust networks has significantly changed the way we work. In fact, even one dropped connection or poorly performing application per shift can translate into almost $20,000 in annual support and productivity loss costs per mobile worker. The consequence of each failure incident can result in up to 100 minutes in lost productivity or 23 per cent of a daily shift.

The study found that even though workers are relying on mobile solutions more than ever, surprisingly, many are not leveraging Enterprise Mobility Management (EMM) solutions to their fullest potential. In fact, only one in five claims to have complete visibility into mobile device (comprising of phones, tablets, POS systems, scanners and other ruggedized Internet-connected hardware) and application usage. This represents a massive underserved opportunity for organizations to further streamline business-critical mobility support as well as improve the end user experience and ultimately a company’s bottom line.

Leading Business-Critical Mobility Investment Drivers

  • Improve worker productivity  36.4%
  • Increase sales/revenues   28.6%
  • Improve real-time decision making   27.0%
  • Improve competitive advantage  26.2%
  • Reduce paperwork  26.2%

While improving workforce productivity remains the leading business-critical mobility investment driver, organizations are similarly leveraging these investments to drive revenues, improve real-time decision making and introduce competitive differentiation.

Worker productivity improvements ranked high as a driver for investment in mobile technology in all sectors – which include healthcare, manufacturing and transportation & logistics. However, there were differences in the primary driver for investment between the sectors. For example, the retail sector with its inherently mobile workforce, estimated at 220 million workers, listed increased sales and revenue as its top priority.

According to Shash Anand, Vice-President of Product Strategy at SOTI, “If organizations are not leveraging an integrated mobile approach to improve the visibility, management, and support of their business-critical mobility solutions, they are limiting their ability to quickly diagnose and fix issues which directly leads to losses in revenue.”

Leading Business-Critical Mobility Investment Challenges

  • Data and file security   46.5%
  • Employee mobile training   40.8%
  • Interoperability with existing legacy systems   38.7%
  • IT leadership buy-in/support   38.2%
  • Lack of resources to fully support mobility objectives   31.9%
  • Lack of sufficient ROI from mobility   30.1%
  • Lack of clear mobile strategy  29.4%

“Frankly, we were shocked to learn that 30 per cent of respondents reported that they couldn’t determine ROI from mobility. This suggests that IT teams and their internal business partners need to do a better job of showcasing the role that mobility plays in driving revenue and increasing productivity. Once ROI has been determined, there should be no barriers to making mobility investments,” continued Anand.

Leading Causes of Mobile Solution Failure

  • Network/connectivity issues   49.3%
  • Software issues: Application   40.6%
  • Mobile battery failure   36.8%
  • Software issues: Security and access control   36.5%
  • Software issues: Operating system   34.1%
  • Mobile hardware damage (non-battery related)   25.9%
  • Mobile peripheral/accessory damage   20.2%
  • Unauthorized configuration changes by employee/end user  18.3%

The most successful enterprises consider several key factors when implementing business-critical mobility strategies. These include identifying challenges that affect the success of mobile solutions in the field – from application performance to network latency and data throughput, among others.

The key to minimizing the impact of failure of business-critical mobile solutions is the visibility and ability to remotely manage mobile solutions, as well as:

  • Securing devices (protecting data through encryption and passcode policies, locking down certain device features, auditing devices, etc.);
  • Managing mobile devices (asset and inventory management, updating and provisioning new policies, pushing out new configuration policies, etc.); and
  • Deploying mobile devices (activating devices, enrolling them in policies, authenticating users, configuring policies, provisioning apps, etc.).

The rise in mobility coincides with the ability to use applications to streamline workflow processes. The report found that leveraging tools that can rapidly develop and deploy minimum viable products, like mobile applications, offers organizations an opportunity to streamline this process and stay ahead of application demands.

“EMM is key for enterprises with business-critical mobility, but sometimes EMM alone is not enough,” added Anand. “Many organizations today are facing a battle to keep up with the demand for mobile applications in a timely and budget friendly manner. Mobile applications can take an average of 5 months to develop and cost an average of $55,000 per application. We created the SOTI ONE platform to address the various mobility challenges enterprises face, including cost, complexity and device downtime.”

Read the full findings of the “State of Business-Critical Mobility Across Enterprises” report here.

To learn more about the SOTI ONE platform, which was made commercially available on November 1, 2018 visit: https://soti.net/products/soti-one-platform/. The platform’s suite of solutions includes: SOTI Assist, the industry’s first help desk solution, SOTI MobiControl, SOTI’s flagship enterprise mobility management (EMM) solution; ‘purpose-built’ to fix mobile device problems; SOTI Snap, a cross-platform, rapid app development solution; and SOTI Central, a dynamic online community for all SOTI partners.

Methodology
VDC fielded a global survey among enterprise mobility decision makers spanning multiple industries, including retail, manufacturing, transportation/logistics, healthcare, energy, professional services and public sector organizations. A total of 400 respondents completed the survey. The respondents all supported significant mobile estates averaging 2,267 devices.

About SOTI Inc.
SOTI is the world’s most trusted provider of mobile and IoT management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. For more information, visit www.soti.net.

About VDC Research
VDC Research provides in-depth insights to technology vendors, end users, and investors across the globe. Offering syndicated reports and custom consultations, VDC’s market research coverage of AutoID & Data Capture, Enterprise Mobility & Connected Devices, Industrial Automation & Sensors, and IoT & Embedded Technologies is among the most advanced in the industry, helping clients make critical decisions with confidence. VDC’s methodologies consistently provide accurate forecasts and unmatched thought leadership for deeply technical markets.

The Next Evolution – Commercial Availability of SOTI ONE Platform Announced

SOTI ONE, an integrated suite of solutions designed to reduce the cost, complexity and downtime of business-critical mobility available for purchase November 1, 2018

Dublin – SOTI SYNC – October 2, 2018  – SOTI, the world’s most trusted provider of mobile and Internet of Things (IoT) device management solutions, announced today the commercial launch of the SOTI ONE Platform. This marks the end of a year-long successful beta program where SOTI customers rigorously tested the tightly integrated components of the SOTI ONE Platform, including SOTI Assist and SOTI Snap.

Designed for the mobile-first era, the SOTI ONE Platform will be available for purchase starting November 1, 2018 and includes the following SOTI products: SOTI MobiControl, SOTI Assist and SOTI Snap. Companies that purchase SOTI ONE, will automatically be given access to SOTI Central, SOTI’s online community.

SOTI ONE comes at a time when companies are increasingly relying on mobile technology and the IoT to boost productivity and differentiate their businesses. Workers that used to rely on a single work device are now required to juggle multiple devices to perform their jobs, usually outside of the walls of the enterprise. The growth and complexity of mobility and IoT is not only straining IT departments, but also increasing their costs for building and connecting mobile apps to their backend systems. This is proven by the ever-growing business spend on system integration services which is expected to top a half a trillion dollars by 2025[1].

“Already we are seeing businesses in nearly every sector — including retail, healthcare, manufacturing and transportation & logistics — leverage mobile technology and IoT to reinvent their primary revenue generating processes and create digital businesses that could not have been imagined before,” said Carl Rodrigues, President and CEO, SOTI. “As the scale and complexity of mobile technology within organizations increases, the SOTI ONE Platform eliminates the mobility pain points businesses face and offers a flexible solution that best fits their business needs.”

With the commercial availability of SOTI ONE, the integrated suite of mobility solutions is now comprised of:

  • SOTI MobiControl: SOTI’s flagship enterprise mobility management (EMM) solution that secures, remotely supports and manages Android, iOS, Linux, Mac and Windows devices throughout their entire lifecycle.
  • SOTI Assist: The industry’s first help desk solution, ‘purpose-built’ to fix mobile device problems, features SOTI’s award-winning remote control technology, making it easy to analyse and resolve mobile device and application issues from anywhere, any time.
  • SOTI Snap: A cross-platform, rapid app development solution that takes the cost, complexity and coding out of mobile app development, deployment and management. It enables organizations to build apps quickly, connects with thousands of critical backend systems through integration with Zapier, Webhooks and custom REST APIs, and dramatically improves time to market, reduces development cost, and enhances user engagement.
  • SOTI Central: The dynamic online community for all SOTI partners and customers enables interaction with product experts and the ability to browse a curated library of products and services built around SOTI ONE solutions.

“SOTI MobiControl, SOTI Assist and SOTI Snap are integral to our SOTI ONE suite of enterprise mobility solutions and showcase the true ‘one-stop-shop’ nature of SOTI for companies looking to build business models based on the rise of mobility and the IoT,” said Carl Rodrigues, CEO of SOTI. “We continue to listen to our customers and expand the capabilities of our SOTI ONE Platform to ensure that SOTI cements itself as a partner to revolutionize their operations and significantly cut costs.”

To experience the SOTI ONE Platform, visit www.soti.net/products/soti-one-platform/ for details.

[1] PR Newswire, “System Integration Market Size to Reach Close to USD 528 Billion by 2025|Million Insights,” May 14, 2018.

About SOTI Inc.
SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

SOTI Named to CRN Mobility 100

SOTI recognized for creating innovative technologies for increasingly mobilized workforce through the SOTI ONE platform

Mississauga, Ontario, Canada – June 14, 2018  – 

SOTI, the world’s most trusted provider of mobile and IoT device management solutions, announced today that CRN®, a brand of The Channel Company, has named SOTI to its 2018 Mobility 100 list. This list recognizes the influential contributions of vendors bringing to market innovative mobile products and services.

“SOTI’s recognition amongst the ‘Coolest Mobile Security and Device Management Vendors’ from CRN validates our technology and commitment to our customers and channel partners,” said Ryan Webber, Director of Enterprise Mobility at SOTI. “As the world becomes increasingly connected, businesses rely on SOTI to support their business-critical operations.”

Compiled by a panel of CRN editors, the Mobility 100 list is divided into four categories: Mobile Hardware, Mobile Security and Device Management, Mobile Software and Services, and Mobile App Development.

Mobile products and services are now virtually inextricable from everyday business life. A company’s success depends in no small part on its ability to maintain a consistent yet fluid presence across the wide range of portable devices and networks on which consumers and businesses now rely. It’s also crucial that companies can properly secure these devices and networks, and to protect the voluminous streams of data constantly flowing through them.

“An increasingly mobile workforce is helping businesses to become more responsive and agile, but effective deployment of mobile devices in the workplace requires careful, strategic planning on a number of fronts,” said Bob Skelley, CEO of The Channel Company. “The vendors on CRN’s 2018 Mobility 100 list have responded to this challenge with cutting-edge services and solutions that give companies an unprecedented degree of flexibility while guarding against key vulnerabilities.”

SOTI is the proven leader for managing rugged, special-purpose and IoT devices used in key industries, such as: healthcare, transportation and logistics, retail and field services. It removes the complexity from managing a multi-OS, multi-vendor and multi-purpose business mobility program.

SOTI MobiControl, included within the SOTI ONE platform and the Company’s flagship product, is an award-winning enterprise mobility management solution that secures and manages Android, iOS, Linux, macOS and Windows devices throughout their entire lifecycle, from deployment to retirement. It controls all aspects of business mobility and IoT — tracking physical assets, managing applications and content, as well as keeping devices and data safe and secure.

The 2018 Mobility 100 list is available online at www.crn.com/mobility100.

About SOTI Inc.
SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. 

SOTI Signals Next Phase of Growth With Latest European Expansion

New West Midlands base to inspire next generation of digital natives

6 March 2018 – SOTI Inc., the world’s most trusted provider of mobile and IoT device management solutions, has expanded its regional headquarters in Solihull, West Midlands to capitalize on the company’s booming growth and invest in the next generation of the digital workforce.

The move comes as part of a wider European expansion in the wake of new and evolving uses of business-critical mobility in core verticals, including retail, healthcare and field services. Fueled by the growth of the company’s integrated platform, SOTI ONE, enterprises struggling to manage the chaos of connected devices, especially where mobility is critical to their business have taken stock. The SOTI ONE platform enables enterprises to maintain worker productivity, build applications faster, automate with business intelligence and manage mobile devices and IoT endpoints.

As traditional work and basic smartphone management continue to expand well beyond office environments, a new era of ubiquitous connectivity has marked SOTI’s global expansion. Industry analyst, Ovum was quick to identify the value of the SOTI ONE platform and placed SOTI as a “Market Leader” in their 2017-2018 Decision Matrix to select an enterprise mobility management (EMM) solution. “SOTI is broadening its capabilities by embracing a platform approach to endpoint management, of which EMM is a fundamental element.”[1]

With the proliferation of intelligent endpoints surging within the enterprise, and traditional EMM market revenues predicted to nearly triple to $16.7 billion by 2021[2], SOTI’s European expansion marks the company’s next chapter in the region.
SOTI is expanding its UK office space from 8,000 square feet to 50,000 square feet – representing a 525% increase in the company’s office footprint – continuing its recent growth trajectory to meet increasing industry demands. Building on a 20-year history, SOTI continues to grow globally and across EMEA, having celebrated its most profitable year last year, capping off 86 quarters of consecutive profitability. Revenue growth in Europe over the last three fiscal years is over 50%, with year-over-year revenue growth for the most recent fiscal year standing at 66%.

“This is an exciting time for SOTI. People are at the heart of everything we do, so investing in our workforce and giving talented people the platform to innovate, is a key priority for us,” commented Carl Rodrigues, Founder and CEO of SOTI. “This new base in the West Midlands where business is growing faster than any other UK region[3], makes us ideally placed to respond to the market and establish a workforce for the future.”

Councillor Stuart Davis, Mayor of Solihull, said: “The scale of investment coming into the West Midlands has rapidly gained momentum in recent years and Solihull is now renowned for attracting both global and UK based companies, with SOTI being the latest example. I am delighted that SOTI has decided to take advantage of the region’s growing opportunities and look forward to seeing its journey continue.”

The new West Midlands base also signals the company’s commitment to nurturing the development of the local region’s ‘digital natives’ in the months ahead. This demographic group is set to make up 75% of the workforce by 2025[4], and SOTI is committed to developing this talent by building partnerships with local schools and establishing a strong internal promotion program to encourage retention and stability for local talent.

Central to this program is employee development, where SOTI’s key values and dynamic company culture come into play. SOTI constantly encourages internal candidates to expand their knowledge and skillset through a variety of dedicated training programs, while rewarding employees who are eager to innovate in line with the fast-moving technology industry in which the company operates.

One person who has already experienced this journey is Jordan O’Connor, Manager, Sales Engineers, EMEA, at SOTI. “For a long time, I knew I wanted to pursue a career in IT, but all the jobs I came across seemed to be located in London. However, SOTI took a chance on me and the company has given me opportunities to engage in the business and pushed me to strive for continuous improvement. Now, I get to do what I love and also stay close to my friends and family.”
To find out more about the career opportunities at SOTI, visit www.soti.net/about/our-careers/

  1. Ovum, “Ovum Decision Matrix: Selecting an Enterprise Mobility Management Solution, 2017–18”, by Adam Holtby. September 7, 2017
  2. 451 Research in Computerworld, “What is EMM? Enterprise Mobility Management explained”, by Matt Kapko. October 9, 2017 
  3. West Midlands Insider, “West Midlands businesses ‘fastest growing’ in UK – report”, by Jon Robinson. September 12, 2017
  4. Digital Marketing Resource Center, “The Impact of Digital Natives on the Future of Business”, by Digital Marketing Resource Center author. Date – n/a 

About SOTI Inc.
SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

The Connected Retailer: Survey Finds Consumers Prefer Self-Service Technology Over Traditional Interactions with Retail Sales Associates

SOTI finds consumers embrace the connected retail experience, from in-store to in-home delivery innovations

New York, NY – January 11, 2018 – After one of the most successful retail holiday seasons in more than a decade, consumers have shown that there is still a desire to shop. However, with more products for consumers to sort through than ever before, it is those retailers that provide time-saving technology that have consumers coming back again-and-again, according to a new survey conducted by SOTI, the world’s most trusted provider of mobile and IoT device management solutions.

The In-Store Consumer Experience: Consumers View Technology as a Time-Saver

According to the survey, which looked at U.S. consumers shopping habits both online and in-store, 76 percent of consumers indicated they have a better in-store experience when retail sales associates are armed with technology. Additionally, 67 percent of the respondents said retailers that utilize more mobile technology enable them to save time.

“SOTI found that consumers have a better retail experience when technology is integrated, whether through the availability of self-service kiosks or sales associates armed with mobile technology on the sales floor. However, consumers don’t want technology because it provides a ‘cool’ or ‘wow’ factor, they favor mobile technologies that help them save time. These factors make it more important than ever for retailers to deploy mobility management to ensure that the technology is integrated in-store works properly and meets consumers’ needs. There is nothing more disappointing to a shopper than a kiosk that doesn’t work or a barcode that doesn’t scan,” said Carl Rodrigues, CEO and President, SOTI. “The in-store technology experience is no longer in its infancy and if retailers aren’t utilizing these innovations, they are putting themselves at a competitive disadvantage.” 

Consumers Prefer Technologies that Enable Self-Service

The SOTI consumer survey also found that 66 percent of shoppers prefer self-service technology over interacting with the retail sales associate. When it comes to different types of self-service technology, self-checkout is by far the most preferred solution with 53 percent favoring the technology, followed by digital kiosks / scanners to enable price checks, coming in at a distant second (23 percent). In fact, self-checkout is so popular that 77 percent of consumers would be very or somewhat comfortable in a retail setting where only self-checkout technology was offered.

Rodrigues continued, “Self-checkout has become more prevalent at big box retailers. In 2018, we expect smaller retailers to adopt more of these technologies to meet shopper demands as innovation in mobility management provides the opportunity for retailers of all sizes to transform the way they operate.” 

New Forms of Technology to Deliver Goods

Technology is not only transforming the way people shop and purchase goods, it is also transforming the way goods are delivered, which has become a critical piece of the overall retail experience. According to the SOTI survey results, consumers are starting to warm up to in-home delivery services with 60 percent stating they would be very or somewhat comfortable with new shipping methods offered by retailers, including drones (29 percent), autonomous vehicles (28 percent) and in-home delivery methods (33 percent). 

Rodrigues added, “While companies are trying to innovate the way packages are delivered, there is still a whopping 40 percent of consumers that have yet to embrace these innovations within the supply chain. This indicates that it is incumbent upon innovative retailers to develop consumer trust and familiarize their customer base with the benefits of these new delivery methods.”

Methodology:
SOTI surveyed 565 consumers in the U.S. ranging from 18-60 years old. The survey was conducted during December 2017 via Survey Monkey.

About SOTI Inc.
SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

Panasonic partners with SOTI to eradicate rugged device downtime

December 7, 2017 – Panasonic, Europe’s leading rugged mobile computing manufacturer, today announced its growing partnership with SOTI, the world’s most trusted provider of mobile and IoT device management solutions, to further secure its rugged device products.

In its drive to reduce total cost of ownership (TCO) for customers, Panasonic has engineered one of the lowest failure rate devices in mobile computing*. Partnering with SOTI adds critical smart device management, further lowering TCO in sectors as varied as healthcare, retail and logistics.

At a time when almost half (49 per cent) of mobile workers feel mobility downtime seriously hinders their ability to work[i], this partnership is more business-critical than ever.

A better angle for business

Panasonic today also announced SOTI’s recent certification of its Toughpad FZ-N1 handheld product. Designed for postal and courier workers, warehouse, retail, manufacturing, field services and emergency services, the Panasonic Toughpad FZ-N1 is leading the company’s charge on the rugged handheld market. With its integrated angled rear barcode reader to protect against repetitive strain and increase productivity, alongside its voice and data capabilities, the device is rapidly becoming the rugged handheld device of choice.

Panasonic’s FZ-N1 includes the integration of SOTI’s MobiControl Stage app within its devices. IT administrators can use MobiControl Stage to define all the key parameters of the device for use in the field, including available applications, preferred communication networks and security settings. MobiControl Stage then generates a barcode for use in configuring all future devices. To replicate the configuration on each new handheld, simply switch on the device, open the local MobiControl Stage programme and scan the barcode. In seconds, MobiControl Stage automatically replicates the configuration on the replacement device.

This functionality has a number of advantages for businesses when deploying new devices or running repair and replacement programmes. For example, the manufacturer or reseller can hold a copy of the barcode configuration and then ship pre-configured devices directly to field workers, drastically reducing downtime.

In addition to the SOTI certification, Panasonic was also awarded SOTI’s “OEM Partner of the Year” award at its recent SOTI Sync conference in Niagara Falls, Canada.  The SOTI partner awards celebrate excellence in driving innovation within the enterprise mobility market, as well as recognising growth in both revenue and customer deployments.  SOTI currently has 150 OEM partners.

Shash Anand, VP Strategic Alliances at SOTI, said: “Organisations often struggle to manage the chaos of connected devices, especially where mobility is critical to the business. With research estimating the global mobile workforce will be made up of 1.87 billion people by 2022, it’s hardly surprising. We’re therefore delighted to be growing our partnership with Panasonic to guarantee the security and efficiency of its rugged device products. As two key players in this market, we’re dedicated to ensuring the global mobile workforce is working as efficiently and effectively as possible.”

“This certification by the world’s leading Enterprise Mobile Management company and the integration of SOTI’s time-saving configuration capabilities into our ground-breaking Android handheld device further demonstrates Panasonic’s commitment to reinvent the rugged handheld market for European business,” said Sylvaine Smith, Business Development Manager, at Panasonic Business.

“We’ve partnered with SOTI to ensure our rugged devices are secure and reliable for all of our customers. It is vital the devices we supply can be managed remotely to handle the worst-case scenario and that we can minimise costly downtime to ensure everyone from healthcare response teams to delivery drivers are able to perform their critical jobs around the clock. SOTI MobiControl and our evolving partnership with SOTI is key to reaching this goal.”

For more information about Panasonic handheld devices visit: www.toughbook.eu

* Based upon findings from the 2017 IDC whitepaper “Pay now, save later”

[1] Arlington Research published July 2017. http://www.soti.net/resources/white-papers/managing-mobility-tsunami/

The mobility transformation at Takko Fashion delivers enhanced customer experience

Leading fashion retailer improves operational efficiency and enhances customer experience through SOTI MobiControl

December 4, 2017: In an industry where customer experience is key, international retailer Takko Fashion headquartered in Telgte (Germany), has announced the results of its innovative partnership with mobile and IoT management expert, SOTI, to optimise its mobile processes and ensure personalized in-store experiences for customers.

The Enterprise Mobility Management (EMM) solution SOTI MobiControl enables Takko Fashion to manage, update and locate the thousands of devices used by employees every day in stores in 16 countries throughout Europe.

Takko Fashion employees use their mobile devices for stock-taking, store management and back office applications. The company adopted SOTI MobiControl in April 2014 and within a month the devices were deployed throughout their stores.

SOTI MobiControl’s Geolocation Technology Reduces Lost Devices by 83 Per Cent and Saves 400 Days of Labor Costs

A key driver in the company’s decision to enhance its device management was the inclusion of geolocation capabilities. SOTI MobiControl made it possible to locate misplaced devices, and since working with SOTI, the number of lost devices has reduced by over 83 per cent. Takko Fashion was keen to take advantage of the mobility management features MobiControl offers, including app management and remote control updates.

Florian Pohl, manager of IT site and store processes at Takko Fashion, said: “Fashion is a fast-paced industry and we need to keep track of constantly changing stock levels and deliveries to ensure the latest trends hit the shop floor and our customers keep coming back for more. Mobile devices were really helping us to manage this process, but it was challenging to manage them effectively and this in turn impacted our productivity.

He continues: “Working with SOTI has made us more efficient as a business in many of our processes and has helped us to save a lot of time, resources and money. To put a figure on it, we have saved about 400 ‘man’ days since using MobiControl. Our operations are more streamlined, we can update the devices remotely and our repair times have significantly shortened as the solution helps to identify any issues before they escalate. MobiControl will grow with us as we continue to expand into Europe as it is scalable and there is also the added benefit of us being able to manage the whole process remotely. Ultimately, with MobiControl in place our business is totally focused on providing the best customer experience possible, which is crucial for our continued success and growth.”

Stefan Mennecke, managing director DACH at SOTI said: “SOTI’s disruptive technology is changing the way businesses operate across the DACH region, specifically within retail environments for companies like Takko Fashion.  Helping our clients enhance their customer experience through greater mobile device adoption is always at the heart of what we are doing in the retail sector.”

He continues: “Helping Takko Fashion manage and locate its devices means business processes are made more efficient, resulting in much better customer service for all. With the ability to manage all the devices from one screen as the company expands, MobiControl will continue to keep close control or update the devices without the need to leave the headquarters.”

About SOTI Inc.
SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.

apetito selects SOTI for device security and data protection

European Frozen food company turns to SOTI MobiControl to make the most secure and productive use of mobile devices 

November 21, 2017 – apetitio, the parent of the UK’s number one provider of home-delivered frozen meals Wiltshire Farm Foods, has partnered with leading IoT and device management expert, SOTI to protect its highly sensitive business data across its multi-platform device estate. .

For almost 60 years the European frozen food company has supplied nutritious meals to the health and social care sector. The ability to continue to protect its customer information – often about vulnerable clients, and keep communication confidential is therefore pivotal for the business to ensure it complies with new data protection industry regulations.

apetito has deployed MobiControl to over 250 iPhones, enabling the IT team to manage devices in the field. It also uses the solution on 60 ruggedised Zebra TC55 devices which provide its delivery drivers with the same management, as well as intelligent route planning and real-time navigation to optimise apetito’s daily deliveries of tens of thousands of frozen meals across the UK, France, Germany, the Netherlands and Canada.

Mike Calverley, IT Service Delivery Manager at apetito, explains, “Both categories of devices contain highly sensitive and personal customer information. Most companies only worry about the cost of replacing a device if it’s lost but for us the data is far more important. A data breach, either through the loss or theft of a device, could be disastrous.

SOTI’s MobiControl provides apetito with a one-stop shop to give complete peace of mind over data vulnerabilities. The application is used to easily wipe, track, locate and re-set devices via the SOTI server.

Richard Smith, regional manager at SOTI, says, “Enterprises often struggle to manage the chaos of connected devices, especially where mobility is critical to their business. apetito’s mobility strategy is focused on the security and protection of data to the highest level, without compromising daily routines and working processes. SOTI MobiControl has the key features to eliminate customer data loss; alongside location services and device management, it provides complete peace of mind in every way possible.

“apetito, like many firms, is rightly putting a major focus on cyber security, with new initiatives around data encryption and data loss prevention. This is not only spurred by the need to protect clients, but also the need to comply with new regulation on data protection. A mobility strategy which focuses on security is therefore a vital component to any mobile business – data protection doesn’t stop at the desktop. Those who fail to do so could not only face heavy fines but also risk reputational damage and the potential loss of customer confidence.”

Mike Calverley concludes, “SOTI MobiControl has become critical to our business in ensuring we are meeting data protection requirements. The maths is simple: it doesn’t come down to the number of lost phones the company has been able to recover. Instead, it comes down to the ability to continue to protect our customers and keep communication confidential, which is priceless. We now have plans across our apetito management services to add more devices to the business, including iPads. It will therefore continue to be essential to have a centralised system and base to manage all of our devices at apetito.”

About SOTI Inc.

SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization. 

SOTI Named One of North America’s Fastest Growing Companies in Deloitte’s 2017 Technology Fast 500™ 

High-Tech Scale-Up Makes List for Second Year in a Row with over 210 Percent Revenue Growth from 2013 to 2016

MISSISSAUGA, Ontario, November 9, 2017 – SOTI today announced it has again been named on Deloitte’s Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America. SOTI grew over 210 percent during the 2013 to 2016 period.

SOTI’s CEO & President, Carl Rodrigues, credits the company’s unwavering focus on mobile innovation, investment in world-class talent and profit-focused financial discipline as key factors that contributed to the company’s over 210 percent revenue growth. He said, “As a privately-held, profitable company with no external investment, our SOTI ONE platform continues to transform industries that rely on mobile-first solutions to support their business-critical operations. Mobility has evolved from a ‘nice to have’ to fundamental to the success of the systems and processes that run today’s digital businesses. Our SOTI ONE platform is a powerful step along the important journey of enabling our customers to take full advantage of the next wave of mobility.”

“The Deloitte 2017 North America Technology Fast 500 winners underscore the impact of technological innovation and world class customer service in driving growth, in a fiercely competitive environment,” said Sandra Shirai, vice chairman, Deloitte Consulting LLP and U.S. technology, media and telecommunications leader. “These companies are on the cutting edge and are transforming the way we do business. We extend our sincere congratulations to all the winners for achieving remarkable growth while delivering new services and experiences for their customers.”

“Emerging growth companies are powering innovation in the broader economy. The growth rates delivered by the companies on this year’s North America Technology Fast 500 ranking are a bright spot for the capital markets and a strong indicator that the emerging growth technology sector will continue to deliver a strong return on investment,” said Heather Gates, national managing director of Deloitte & Touche LLP’s emerging growth company practice. “Deloitte is dedicated to supporting the best and brightest companies of the future in the emerging growth company sector. We are proud to acknowledge the significant accomplishments of this year’s Fast 500 winners.”

SOTI was previously a Technology Fast 500™ award winner for 2016.

About Deloitte’s 2017 Technology Fast 500™

Deloitte’s Technology Fast 500 provides a ranking of the fastest growing technology, media, telecommunications, life sciences and energy tech companies — both public and private — in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2013 to 2016.

In order to be eligible for Technology Fast 500 recognition, companies must own proprietary intellectual property or technology that is sold to customers in products that contribute to a majority of the company’s operating revenues. Companies must have base-year operating revenues of at least $50,000 USD, and current-year operating revenues of at least $5 million USD. Additionally, companies must be in business for a minimum of four years and be headquartered within North America.

About SOTI

SOTI is the world’s most trusted provider of mobile and IoT device management solutions, with more than 17,000 enterprise customers and millions of devices managed worldwide. SOTI’s innovative portfolio of solutions and services provide the tools organizations need to truly mobilize their operations and optimize their mobility investments. SOTI extends secure mobility management to provide a total, flexible solution for comprehensive management and security of all mobile devices and connected peripherals deployed in an organization.