SOTI MobiControl

Below requirements are applicable to the SOTI MobiControl On-Premise installation option only.

Architecturally, MobiControl has 4 main components.

These are:

  • The Management Service (Web Console)
  • The Deployment Server
  • The Database
  • The Device Agent

Note:

The below system requirements are for when the Management Service and Deployment Server are on the same computer. But they can be installed separately on different computers.

Installation Requirements

When the Management Service and Deployment Server are installed on the same computer we recommend the following:

Operating System (64-bit only)

  • Windows 7 (Browser-based remote control not supported.)
  • Windows 8
  • Windows Server 2008 R2 (Browser-based remote control not supported.)
  • Windows Server 2012
  • Windows 10

Processor & Memory (RAM)

Number of devices Processor Memory (RAM)
10 to 500 devices 2 GHz or faster 2 GB of RAM or more
500 to 1000 devices 2 GHz Dual Core or faster 4 GB of RAM or more
1000+ 3 GHz Quad Core or faster 8 GB of RAM or more

Note:

These are the requirements we recommend. If there is constant data collection and configurations, then we suggest upgrading to higher clock speeds.

 

Memory (Storage)

  • The application will use approximately 200 MB of storage space.

Browsers

  • Internet Explorer 9 or above
  • Google Chrome
  • Mozilla Firefox

Other

  • .NET 4.5 framework Installed with all critical updates.

Database Requirements

The installer file comes bundled with Microsoft SQL Server 2008 R2 Express Edition, a lightweight version of SQL Server 2008 R2. Typically, this database is adequate for a device deployment ranging from 10 to 1000 devices. Beyond 1000 devices, use of Microsoft SQL Server 2008 R2 is recommended as it contains numerous scalability and performance improvements.

For 10 to 1000 devices we recommend these databases:

  • Microsoft SQL Server 2008 R2 Express Edition (Comes bundled with installer file)
  • Microsoft SQL Server 2012 Express Edition

For 1000 or more devices we recommend these databases:

  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2014

Operating System

  • Windows 7
  • Windows 8
  • Windows Server 2008 R2
  • Windows Server 2012

Processor

  • 2 GHz Dual Core or faster.

Memory (RAM)

  • 4 GB of RAM or more.

Memory (Storage)

  • Approximately 350MB for installation
  • 10 to 500 devices: 2 GB for database growth.
  • 500 to 1000 devices: 4 GB for database growth.
  • 1000+: At least 5 GB for database growth

Note:

The size of the database is dependent on the amount of historical log information that you wish to retain and the frequency with which package deployment is used.

Note:

The database and the Deployment servers may be installed on the same host server depending on the number of devices and performance of the host server. For deployments with more than 500 devices, we recommend using a standalone database.

Device Agent System Requirements

The MobiControl device agent allows the device to synchronize back to the Deployment Server. This includes collecting data, remote control and file content management.

 

  Operating System Devices Memory (Storage)
iOS Devices iOS 6.0 and above
  • Compatible with all devices capable of running the supported operating system.
  • iPod Touch
  • iPhone
  • iPad
MobiControl will use approximately 4 MB of space on the device
Android Devices Android 2.3 and above Compatible with all devices capable of running the supported operating system MobiControl will use approximately 4 MB of space on the device
Windows OS Devices
  • Windows Mobile (5.0, 6.0, 6.1, 6.5, 6.5.3).
  • Pocket PC (2002, 2003).
  • CE .NET (4.2, 5.0, 6.0, 7.0).
  • Windows XP SP3 (32-bit).
  • Windows 7 Desktop (32 and 64-bit).
  • Windows 8 Desktop (32 and 64-bit).
  • Windows 10 Desktop (32 and 64-bit).
Compatible with all devices capable of running the supported operating system. MobiControl will use approximately 4 MB of space on the device.

 

A spreadsheet that lists the compatibility between different MobiControl backend versions and the agents for various device manufacturers is available here.

 

iOS Devices

Connectivity

  • The device agent for iOS devices does not need to be installed to manage device features. Enhanced features are available when the device agent is installed. Please see the iOS Agent Install Methods page for more information.
  • An APNS certificate is required in order to manage iOS devices. Please see the Installing the APNS Certificate page for more information on how to create one.
  • Connectivity is only required when synchronizing a device with the Deployment Server or to perform a remote view.

 

Android Devices

Connectivity

  • Connectivity is only required when synchronizing a device with the Deployment Server or to perform remote control.

Note:

Certain devices can be added as Android+ devices. These types of devices should be Android 2.3 or higher. Only devices which support Android+ can be remote controlled. To find out if your device is supported for Android+ please contact us.

 

Windows OS Devices

Connectivity

  • Connectivity is only required when synchronizing a device with the Deployment Server or to perform remote control.

Note

MobiControl 12.0 and later does not support Windows CE/Mobile devices with MIPS/SH3/SH4.