Diagnostic Intelligence to Minimize Downtime and Maximize Your Return On Investment
Mobile device downtime is expensive, resulting in unhappy customers and frustrated workers. You can’t see your remote workers, but you need to understand what’s happening on their devices. It’s impossible to support and diagnose issues without having the device in your hands.
SOTI XSight integrates with SOTI MobiControl, providing a supercharged solution with the operational intelligence, support and management tools you need to streamline your business. Part of the SOTI ONE Platform, with SOTI XSight IT administrators can improve performance and reduce the operating costs of their business-critical mobile operations.
SOTI XSight is the world’s first integrated diagnostic intelligence and support solution.
Fix problems faster, get total visibility on device performance, solve current issues and protect against future ones. Make smarter decisions regarding your business-critical mobile strategy.
SOTI XSight is one part of a powerful suite of solutions.
What can SOTI XSight do for you?
Out-of-the box
app and device
analytics
Improved visibility over the performance
of mobile assets
Proactive
monitoring of
mobile issues
Better Support Software for Faster Resolutions.
Better Data Insights for Smarter Decisions.
Operational Intelligence
Batteries not lasting full shifts? Apps using more data than expected? Pull metrics behind the performance of your devices to pinpoint the root cause behind critical issues.
Advanced Diagnostics
Get a complete view of all your devices or investigate what’s happening with a single device with device spotlight. Access log files, run scripts and download files to better understand what your devices are doing in the field.
Automated Monitoring
Create customized metrics to monitor your devices, be notified of issues as they happen and resolve them as quickly as possible.
Incident Management
Troubleshoot by remote controlling devices, whiteboarding and drawing on the remote device screen. Document issues with screenshots, video recording and device data snapshots.
Features & Capabilities
- Zero-Touch Enrollment
- Out-of-the-Box Dashboards
- Cascading Charts
- Intensive Care Unit
- Reports
- SOTI ONE Integration
Automatically push the SOTI Insight agent as a package to SOTI MobiControl for easy deployment. Once installed, the agent automatically enrolls the device to SOTI Insight – zero touch required by the end user! Start collecting valuable business metrics from large groups of devices within minutes.
Out-of-the-box dashboards for battery health, app usage, data usage and location to provide quick analysis of app, device and connectivity issues. Customize dashboard to only show relevant metrics. Eliminate the need for specialized resources to build out analytics related to device and app performance.
Isolate devices of interest within a dashboard by clicking on specific segments within one/more charts. As segments are selected, the data in all other charts as well, as the list of devices are automatically filtered according to the selection. Quickly identify the root cause of mobile device and app issues and see the list of devices impacted by those issues.
Monitor devices and alert mobile device administrators when devices violate pre-defined conditions. Pro-actively address mobile device and app issues before they become larger problems.
Automatically convert dashboards into shareable, interactive reports. Configure schedules for sharing the reports with recipients via email. Give team members and management better visibility into the performance of mobile assets and workforces.
Leverage SOTI MobiControl integration to automatically enroll devices into SOTI Insight and display their data based on device groups. SSO to SOTI Insight via SOTI Identity. Reduce to time required to start collecting and analyzing data from related groups of devices. Leverage the SOTI One platform to take meaningful actions based in the insights gained to rectify issues.
Experience the SOTI ONE Platform
An Integrated Suite of Mobility and IoT Solutions Built for Your Business
